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FAQS
Q Competitive technology is already available, so what makes the Canopy solution faster and more affordable than other technologies?
A The Canopy system was designed from the ground up, to provide the last mile of high-speed data connectivity for residential and small/medium business. The Canopy system has an impressive C/I (Carrier to Interference) ratio on the order of 2-3 db, significantly better than that of other wireless products available today. Having a low C/I ratio equates to reduced numbers of trouble tickets, fewer calls for support, and reduced truck rolls.
Networking

Internet Protocol (IP) Addresses
Every device that is on the Internet has a unique IP address just like every home has a unique postal service address. The IP address tells servers on the Internet where to send the web pages you request and where to send e-mails addressed to you. IP addresses may be assigned to a device as a dynamic or static IP address.

Dynamic IP Address
One dynamic IP address is provided to each customer. This address is assigned from a pool of available IP addresses. Like a dial-up modem, every time the modem stops and re-starts its connection to the network it may be assigned a new IP address from the pool, hence the term "dynamic".

Static IP Addresses
A static IP address is permanently assigned to a specific user and his/her network device. Whenever a user logs on to the network, he/she uses the same IP address. Static IP addresses enable businesses to better use their connection.

DHCP Setup
Setting up DHCP will allow you to provide dynamic IP to your computers. Most routers and/or firewalls have DHCP built in. You will need to enable this in your router/firewall. For information on how to do this consult your router/firewall documentation or contact the manufacturers of the equipment.

To set up your computers to accept DHCP we have created a PDF for you to download and review. This document will aid you with that process. DHCPConfigurationGuide.pdf




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