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FAQS
Q Other wireless technologies such as cell phones sometimes experience inconsistent service e.g., dropped calls. How reliable is the Canopy technology? What kinds of tests/trials has Motorola conducted to ensure reliability?
A As opposed to the wireless technologies that support the mobility of a cell phone, the Canopy technology is a fixed wireless system that supports ranges of approximately two miles or less. The technology provides a similar user experience to other fixed wireless devices (the user's radio experience with reception consistency of a home stereo receiver tuned to a local community radio station or home TV tuned to a local community TV station). The Canopy technology has been rigorously tested for over two years and is currently in customer service with over 40 wireless Internet service providers (and growing) around the country.
Availability - Where is it and can I get it?

Availability
Currently we supply service in 6 counties - Franklin, Bedford, Roanoke, Campbell, Henry and Pittsylvania County. We are always expanding and stretching out to provide more areas with service.

Signal
Our product line is based on Line-of-Site and Non-Line-of-Site technology. The Line-of-Site product requires a visual line of site to one of our towers. If you can see the tower then service should be good at your location. Our Non-Line-of-Site product has a limited range and is only located from certain towers but can provide service through trees and some obsticals. In either case before agreement signing, we will preform an on-site survey to verify the quality of service. The survey will consist of us bringing a mobile unit to your location and testing it thoroughly.

Tower Location
We have many tower locations now in the surrounding area, and are currently installing new ones monthly. Currently we have well over 30 access points providing service. (For more information please review the coverage map for a tower near you.)

Click to see our coverage areas: - (Links below open a new window or POPUP Window.)
Current Coverage Map
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Check with your B2X representative to find out how we can connect your business.


30 Mill Lane / Salem, VA 24153 / PHN 540.389.7924 Review our current AUP